Returns & Exchanges
We accept returns on all regular priced items except gift cards. If you would like to return an item, please contact us within 30 days of receiving the item by sending us an email at email@example.com and send the item back to the following address:
Cria & Co.
20223 45th Rd FL2
Bayside, NY 11361
Please note that in order to process a return, your item must be in the same condition that you received it, unworn or unused, and in its original metal tin packaging. We will notify you once we’ve received and inspected your return, and you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.