Shipping Policy

SHIPPING POLICY

Most of our items are handmade to order, so please allow 5-8 business days for processing as we create each item with care. For faster delivery, check out our Ready to Ship section, where pre-made products ship within 1-2 business days. We appreciate your patience and support of our handmade creations!

If your order includes both a ready-to-ship item and a made-to-order item, please note that the entire order will ship together within 5-8 business days. If you’d prefer to receive your ready-to-ship item sooner, we recommend placing separate orders. Please note that free shipping on orders over $30 applies only when a single order exceeds this amount.

After shipping, your order will be delivered by USPS within 3-5 business days. You will receive an email to confirm your order and another email with your tracking information when your order has shipped. 

We currently only ship within the United States. Orders over $30 will qualify for free standard shipping via DHL/USPS Ground Advantage. Shipping times are 3 to 5 business days. 

If your shipment is damaged or lost in the mail, please contact us at hello@criaandco.com. We will send you a replacement within 2 business days of receiving notification from you.

Please feel free to contact us at hello@criaandco.com if you have any questions.