Shipping and Return Policy

Your order will be ready to ship in 3-5 business days upon receipt of payment. We ship all of our items via Taiwan postal services certified mail with detailed tracking to most countries. A signature is required upon delivery in most countries.
Estimated shipping times are as follows:
USA (USPS): 7-14 days
Australia and New Zealand: 7-14 days
Canada: 10-18 days
UK: 13-16 days
France, Germany & Netherlands: 10-13 days
Rest of Europe: 14-18 days
Rest of the world: 14-30 days
If your package is held at customs for further processing shipping times could take longer. The buyer will also be responsible for any taxes or custom fees where applicable.

If you are not completely satisfied with our baby shoes, please contact us and arrange for an exchange or refund. The buyer will be responsible for the return shipping cost plus any taxes or custom fees if applicable. 
Should the item you purchased be lost or damaged during the shipping process, we will send you another one free of charge.

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